Privacy Policy

Last updated: August 2026

Jay Forden | The Reset Loop® respects your privacy and is committed to protecting your personal information. This policy explains what information we collect, why we collect it and how it is used.

Information We Collect

We may collect and process personal information including:

• Your name
• Email address
• Telephone number
• Billing or delivery address
• Information you provide when purchasing a product or service
• Information you provide when completing a diagnostic, enquiry or contact form
• Correspondence between you and us
• Information about how you use and interact with this website

How We Use Your Information

We may use your personal information to:

• Process purchases and deliver products or services you have requested
• Provide coaching, diagnostics and related services
• Respond to enquiries and communicate with you
• Manage bookings, subscriptions and customer relationships
• Maintain appropriate business, financial and transaction records
• Improve our website, services and customer experience
• Send marketing communications where you have consented to receive them

We only collect and use personal information where we have a lawful basis to do so.

This may include contract, where processing is necessary to provide a product or service you have purchased or requested; legal obligation, where we are required to retain or process information by law; legitimate interests, where appropriate for the operation and improvement of our business; and consent, where you have specifically agreed to certain uses such as marketing communications.

Where we rely on your consent, you can withdraw it at any time by contacting us.

Sharing Your Information

We don’t sell your personal information.

We may share information with trusted service providers where necessary to operate the website, process payments, fulfil orders, provide services or manage our business.

These may include website and hosting providers, payment processors, booking or communication platforms and professional advisers.

How We Store Your Information

We take reasonable steps to keep your personal information secure and only retain it for as long as necessary for the purpose for which it was collected, including meeting any legal, accounting or reporting requirements.

When information is no longer required, it will be securely deleted or disposed of.

Cookies and Website Data

This website may use cookies and similar technologies to operate correctly, understand how visitors use the website and improve the user experience.

Where consent is required for non-essential cookies, you will be given the opportunity to accept or manage your preferences. The ICO says non-essential cookies generally require the user’s agreement.

Your Data Protection Rights

Under UK data protection law, depending on the circumstances, you may have the right to:

• Ask for copies of your personal information
• Ask us to correct inaccurate or incomplete information
• Ask us to delete your personal information
• Ask us to restrict how your information is processed
• Object to certain uses of your personal information
• Ask us to transfer information you provided to another organisation or to you
• Withdraw your consent where we rely on consent

You aren’t normally required to pay a fee to exercise these rights. We will normally respond to a valid request within one month.

How to Complain

If you have concerns about how we use your personal information, please contact us first so we can try to resolve them.

You also have the right to complain to the Information Commissioner’s Office (ICO).

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 0303 123 1113
Email: www.ico.org.uk

Contact

Jay Forden | The Reset Loop®
Leicestershire, United Kingdom
Email: info@kiddabodyandmind.com